or, the trouble with the monolith

🐧 What is Fred?

One of Medium’s most well-used and beloved internal services is Fred Penguin, our unofficial mascot and homegrown Slack bot.

Fred Penguin: Everyone’s helper, everyone’s friend.
Fred Penguin: Everyone’s helper, everyone’s friend.

Every day, Medians use Slack commands like fred helpdesk my laptop is broken! to file support tickets with IT or fred hi5 @lyra to publicly celebrate or thank their teammates. For years, Fred was not owned by any single team, with engineers across the company contributing features or bugfixes whenever they found the time.

Over the years, Fred’s responsibilities have grown to include a great many tasks. Some of these are essential to many Medians’ daily workflows, like notifying us when…

Jean Chung

building things right here

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